Responsible Gambling and Self-Exclusion

As a huge casino and betting provider in Bangladesh, we understand that unfortunately, not all people consider gambling as a way of entertainment, and not everyone knows how to gamble safely. That is why our company fully supports the Responsible Gambling policy and we have many available features and measures connected with this policy on our website. We also want to make a safe and responsible gambling community on our website and that is why here you can get all the most important information about MCW Responsible Gambling in Bangladesh.

Information and Contact

First of all, you should know that our customer service team is always available 24/7 and it wants to help you if you have some troubles including irresponsible gambling. That is exactly why we offer an opportunity to contact them via Live Chat, email, or social networks if you need help. The customer service will help you to set some limits and also they can provide you with some additional links for organizations that can help you if you struggle with gambling addiction.

We also have some special recommendations for all the customers who play on our website. To provide responsible gambling we recommend using some of the new features and options, to avoid problems with it!

• Use deposit limits;
• Always take breaks while gambling;
• Use only one account for gambling at MCW;
• Set time limits for the casino;
• Do not try to bring back the loss;
• Do not gamble if you are depressed or in a bad mood;
• Gamble carefully, and avoid huge risks.

Minor Protection

We also completely understand that underage gambling is completely unacceptable and that is why we have a minor protection policy on our website. You will simply not be able to create and use the account if you’re under 18 years old. We always take care of the verification process of our customers and that is why even if someone creates such an account in the future it will be blocked, and this person will not be able to make deposits, and withdrawals and play MCW casino games.

Self-Exclusion

We also mentioned, that on our website you will be able to set special limits for gamblers. There is one feature that will be very helpful if the customer finds out that gambling is dangerous for him and he starts to become addicted. It is the self-exclusion. It means that the account will be blocked for a certain period of time. To proceed with self-exclusion the person will need to contact customer service. The time can vary from 6 months to 5 years, and it will not be possible to undo the self-exclusion. And if there will be an attempt to create a new account then it will be banned with the original one.